
The Hidden Bias That’s Sabotaging Your Demand Forecasts
Lately LinkedIn is buzzing with ML experts making outsized promises that automated algorithms crush human forecasts, and planners shouldn’t touch a model ever again.
The favorite talking point? ๐
ย ๐ ๐๐ถ๐บ๐ฝ๐น๐ฒ ๐บ๐ผ๐๐ถ๐ป๐ด ๐ฎ๐๐ฒ๐ฟ๐ฎ๐ด๐ฒ ๐ฏ๐ฒ๐ฎ๐๐ ๐๐ผ๐๐ฟ ๐ต๐๐บ๐ฎ๐ป ๐ณ๐ผ๐ฟ๐ฒ๐ฐ๐ฎ๐๐.
Sounds alarming. Look closer, and it falls apart. It’s not the inability of the planner, it’s the bias in the planning process that just lifted the forecast up.
S&OP/IBP, what have you โ the powers that be said the forecast needs to come up 25% across the board.
A clean, highly seasonal pattern just lifted up magically across the entire horizon – right seasonality, right peaks and troughs.
But accuracy comes back at zero. ๐
๐ง๐ต๐ฎ๐ ๐ฏ๐ถ๐ฎ๐ ๐ฑ๐ถ๐ฑ๐ป’๐ ๐ฐ๐ผ๐บ๐ฒ ๐ณ๐ฟ๐ผ๐บ ๐๐ต๐ฒ ๐บ๐ฎ๐๐ต ๐ผ๐ฟ ๐๐ต๐ฒ ๐บ๐ผ๐ฑ๐ฒ๐น – it was crafted intelligently by the demand planner.
Now the 6-month moving average proposed by a simple ML algorithm beats this forecast, a genuinely dumb forecast, but unbiased.
It cuts right through the middle of the data, ๐๐ผ ๐ถ๐ ๐๐ฐ๐ผ๐ฟ๐ฒ๐ ๐ฝ๐ผ๐๐ถ๐๐ถ๐๐ฒ ๐ฎ๐ฐ๐ฐ๐๐ฟ๐ฎ๐ฐ๐ ๐ฎ๐ป๐ฑ ๐๐ต๐ฒ ๐๐บ๐ฎ๐ฟ๐ ๐ณ๐ผ๐ฟ๐ฒ๐ฐ๐ฎ๐๐ ๐ฝ๐ผ๐๐๐ ๐ป๐ฒ๐ด๐ฎ๐๐ถ๐๐ฒ ๐๐ฉ๐. ๐ฏ
Fix the bias, and a plain Holt-Winters model hits ~99% accuracy on that same pattern.
The moving average? A consolation prize at best. โ
The first thing to diagnose when you assess an IBP process is whether a process bias is polluting the demand forecast.
๐ฌ “๐ช๐ต๐ฒ๐ฟ๐ฒ ๐ฑ๐ผ๐ฒ๐ ๐ฏ๐ถ๐ฎ๐ ๐ฐ๐ฟ๐ฒ๐ฒ๐ฝ ๐ถ๐ป๐๐ผ ๐๐ผ๐๐ฟ ๐ณ๐ผ๐ฟ๐ฒ๐ฐ๐ฎ๐๐ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ – ๐๐ต๐ฒ ๐บ๐ผ๐ฑ๐ฒ๐น, ๐ผ๐ฟ ๐๐ต๐ฒ ๐ฐ๐ผ๐ป๐๐ฒ๐ป๐๐๐ ๐บ๐ฒ๐ฒ๐๐ถ๐ป๐ด?”
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