Name: Supply Chain Analysis
SKU: 5988-1-1
Availability: InStock

Supply Chain Analysis

Improve your Supply chain Performance with an effective Metrics Process – presented by Mark Chockalingam, Ph. D.

Available in the following formats:
Web Workshop, on-site workshop at your location, or as a public training course.
– To schedule a customized on-site workshop, please contact us

SKU: 5988-1-1 Category: Uncategorized

Description

The objective of this workshop is to review the inter-relationship between the various supply chain metrics – customer service metrics, inventory metrics and forecast accuracy. The workshop will also look at the mechanics behind the various metrics and how designing holistic metrics will help you to align incentives and address different behavioral biases.

You Will Learn:

Understand the importance of a balanced Value Chain
Key components of a Performance Measurement process
Understand the mechanics and calculation of Customer Service and Inventory Metrics including First Time Fill Rates, Order complete, Inventory Turns and Obsolete Inventory
How to Measure and use forecast Metrics in improving Value Chain Performance?
How to understand and address organizational bias?
How Demand Volatility affects behavior of Demand and Supply functions?
How to set up a balanced Metrics system and align Incentives

Topics Covered:

Value Chain Balance – Overview
Performance Metrics and Incentive Alignment
Review of Customer Service Metrics
Inventory Metrics
Forecast Performance Metrics
Incentive effects of Demand Volatility
Goal Alignment using Metrics

Goal Alignment using Metrics

Detailed Outline of The Workshop:

Value Chain Balance – Introduction
Value Chain Overview
Demand and Supply Chain
How do you align the Value Chain?
Organization Questions

Value Chain Performance

How to Measure Value Chain Performance?
Customer Service Metrics
Cost to Serve Metrics
Asset Productivity Metrics

Mechanics of Service Metrics

First-time Fill Rate
Percent Order Complete
The Road to 99.5%
Inventory and Execution Route
Demand Planning Excellence

Inventory Metrics

Inventory Turns – Productivity
Dead and Obsolete – The Slobs

Effects of Demand Volatility

Is MAPE a questionable measure?
Incentivizing Demand Planners
Identifying forecast Bias when there is persistent volatility
Demand Management

Incentive Alignment using Metrics

How to measure the Demand Chain?
Financial Forecast versus Demand Plan
How to measure the Supply Chain?
Alternative control metrics

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