Value Chain Metrics: Theory and Practice - Two Part Series

Presented Live over the Web
Mark Chockalingam, Ph. D.
Next session: TBD

In this program

Is your organization using a balanced set of holistic metrics to measure the performance of your value chain? what are these metrics that enable a fuller functioning of your organization?

In this two-part workshop, you will gain powerful insight into the ins and outs of calculating and using Balanced Metrics in the value chain.

The element of human bias is inevitable in any organizational activity. What keeps this bias in check are proper measurement techniques combined with appropriate incentive mechanisms. It is not only important to measure the right areas, but also to define the measures correctly.

In part two of the workshop, we will focus on using metrics to improve demand forecasting with specific reference to SAP APO DP. APO DP defines performance metrics some what differently. We will show you how to use these metrics as model diagnostics as well as to measure forecast quality.

Module 1 - Value Chain Metrics: Understanding demand, service, inventory and execution metrics

Module 2 - Demand Metrics in SAP APO DP: Understanding and Leveraging the complexity of SAP APO calculations

Click here for a complete outline

You Will Learn:

Understand the importance of a balanced Value Chain

Key components of a Performance Measurement process

Understand the mechanics and calculation of Customer Service and Inventory Metrics including First Time Fill Rates, Order complete, Inventory Turns and Obsolete Inventory

How to Measure and use forecast Metrics in improving Value Chain Performance?

How to understand and address organizational bias?

How Demand Volatility affects behavior of Demand and Supply functions?

How to set up a balanced Metrics system and align Incentives

Click here for a complete outline

You will learn to answer the following questions…

Is the MAPE calculated in APO DP really a MAPE?

How do I assess the quality of my forecast?

What is the difference between the various forecast error metrics in the software?

Why are these measures different from the classic MAPE calculations?

How do I distinguish between the alternate forecast metrics?

How do I know if my forecast is biased?

How do I set up forecast alerts in APO DP?

How does outlier correction methodology affect the computation of errors and model quality?

Pricing

Value chain Metrics $199USD

Demand Metrics in APO DP $199USD

Value Chain Metrics: both sessions $379USD*

*Price per person. An additional 10% discount applies to group registrations of three or more.

Value chain Metrics	$199USD
Demand Metrics in APO DP	$199USD
Value Chain Metrics: both sessions	$379USD*

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Value Chain Metrics: Theory and Practice - Two Part Series

In this program

Module 1 - Value Chain Metrics: Understanding demand, service, inventory and execution metrics

Module 2 - Demand Metrics in SAP APO DP: Understanding and Leveraging the complexity of SAP APO calculations

You Will Learn:

You will learn to answer the following questions…

Pricing

Consulting

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